frequently asked questions

Q: IS MY DEPOSIT REFUNDABLE?

A: We require an upfront deposit to secure your spot and confirm our tours/accommodations in advance, so this is non-refundable upon payment.

Q: IS THE TRIP CONFIRMED TO HAPPEN? SHOULD I BOOK MY FLIGHT ASAP?

A: All Dreamy Trips tours are confirmed once a minimum of 6-8 girls have signed up for the trip. For recently launched tours, we recommend placing deposits ASAP to secure a spot. Once a trip is confirmed, our team will send a personalized link to the trip portal. Here you will find all trip details, payment tasks, and anything else we may need from you. Once you have access to your trip portal, we then recommend booking your flight.

For tours hosts by influencers, if a minimum of 8 guests are not secured, the group will continue on and have one of our tour guides lead as the host.

Q: DO YOU OFFER PAYMENT PLANS?

A: We definitely do! If you are unable to pay the full amount upfront, we offer custom payment plans to help you pay off your total trip cost. We’re flexible, feel free to reach out to us if interested in initiating a payment plan.

Q: ARE MY FLIGHTS AND VISA INCLUDED?

A: As we have guests arriving from different parts of the world, it’s impossible for us to calculate flight and visa fees therefore this is not included. Our group trips generally kick off from our first hotel although we often organise complimentary private transfers from the airport to your first hotel, depending on your arrival time.

Q: WHY ARE THERE TRANSACTION FEES?

A: As Dreamy Trips uses Stripe for all payments, we have to endear to their transaction policy. As these fee’s can be rather high for our clients, we also offer the opportunity to pay via Zelle or Wise (which provides a much lower transaction fee).

Q:  DO YOU ACCEPT CANCELLATIONS OR OFFER FULL REFUNDS IN ANY EVENT?

A: Our team is happy to reschedule or provide a full refund (excluding initial deposit and transaction fees) if our team is notified three months (90 days) in advance from trip departure date.

Unfortunately due to the involved logistics & upfront costs of each trip, we have a strict no refund and no cancellation policy regardless of circumstance three months (90 days) up to the trip departure date. This is why we require purchasing travel insurance to attend our trips.

There are circumstances where we will need to send early payments to lock in certain vendors/hotels in advance. In these situations, we will inform each guest that there is a custom deadline for refund requests for their specific trip.

Again, this is the reason we require guests to purchase travel insurance and to be sure you can make it before you book. From illness to natural disaster to relationship problems, guests may need to change plans for many reason - it’s better to be safe and prepared for the unforeseen.

Q: WILL I HAVE FREE TIME TO EXPLORE THINGS ON MY OWN?

A: Absolutely! We will always have free time built into each trip itinerary so that you can do any unlisted activities you’re interested in. We encourage our guests to be independent and highly recommend doing research in advance so you know exactly what to do on the spot!

Q: WHO ARE YOUR TOURS OPEN TO?

A: Our tours are all-female getaways for adventurous women, aged 20-45, who want to spoil themselves with luxury, immerse themselves in the local culture, and indulge in exciting experiences.

Note: Starting 2025, our trips will now be offered to women aged 20-40 years old only.

Q: I’VE NEVER TRAVELLED BEFORE, IS THIS A GOOD TRIP FOR ME?

A: This is probably one of your best options for a solo trip, as Dreamy Trips really encourages first time female travellers to take the first step, be independent, and get out of your comfort zone. Our team is here to support you as you dive into this insane bucket list experience.

Q: CAN I JUST DO PART OF THE TOUR?

A: If you have other responsibilities, we are completely flexible with having you attend only a portion of the tour. Guests always have the choice to attend or not attend all listed activities and excursion. As we need to ensure all tour costs are covered we will not be able to offer a pro-rated price for the portion of the trip you attend. If you have any concerns, feel free to reach out to our team.

Q: HOW MANY SPOTS ARE AVAILABLE?

A: Each tour will have an average 8-10 girls. In certain circumstances, we may increase the group size to 16 spots.

Q: ARE THERE SINGLE OCCUPANCY ROOMS?

A: Yes, there will be a limited number of single-occupancy rooms available with can be secured for an additional payment. Please let us know if you’re interested in this option.

Q: HOW WILL DOUBLE OCCUPANCY WORK? WILL THERE BE SEPARATE BEDS IN A SHARED ROOM?

A: We’ll be staying at different properties with unique accommodations but we aim to always have each double occupancy room to have separate beds (but this cannot always be guaranteed). If interested in traveling in a group of 3, we will be happy to arrange triple occupancy rooms.

Q: I HAVE DIETARY RESTRICTIONS, WHAT TYPE OF FOOD WILL BE AVAILABLE?

A: Our team strives to cater to dietary requirements to the best of our ability. When securing your seat, please let us know about any accommodation requests regarding vegan/veg, gluten-free or dairy-free diets as well as any food allergies. To make sure you are as comfortable as possible, we must know of all dietary restrictions and medical conditions in advance.

Q:  ARE THERE ANY OTHER ADD-ON ACTIVITIES WE CAN PURCHASE?

A: Yes! We often curate a highly-requested list of activities/tours which we are happy to schedule for you (and any of the other guests) to do during your free time.

Q: WILL I NEED TO HAVE TRAVEL INSURANCE?

A: Yes, you will be required to have travel insurance to take part on our trips. A lot of travelers are covered by insurance from their travel credit cards, or insurance policies back home, so if that’s the case, awesome! If you don’t have coverage, we are happy to provide recommendations.

Q: I DON’T SEE MY QUESTION LISTED HERE?

A: Feel free to schedule a call with us to get all your questions answered. This will also be a great opportunity for you to further learn about our services, upcoming trips, as well as meet the team. You can schedule a call here.